Return, Refund & Store Credit Policy

Last Updated: June 30, 2026

At Ananta360, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return subject to the terms and conditions below.

Return Eligibility

You may request a return within 15 days from the date of delivery.

To be eligible for a return, the product must:

• Be unused, unworn, and unwashed.

• Be in its original condition with all tags, labels, and packaging intact.

• Be free from stains, damage, odors, or signs of use.

• Include all accessories, manuals, free gifts, and original invoices (if applicable).

Products that do not meet these conditions may not be eligible for return.

Non-Returnable Items

The following items are not eligible for return unless they are received damaged, defective, or incorrect:

• Personal care and hygiene products.

• Gift cards.

• Customized or personalized products.

• Products marked as "Final Sale" or "Non-Returnable."

• Any product damaged due to misuse, improper handling, or normal wear and tear.

Return Process

To initiate a return, please contact our Customer Support with:

• Order Number

• Reason for return

• Clear photographs of the product (if applicable)

Once your request is approved, we will provide further instructions regarding the return process.

Refund Policy

Prepaid Orders

For orders paid online using UPI, Credit Card, Debit Card, Net Banking, Wallets, or any other prepaid payment method:

• After the returned product passes our quality inspection, the refund will be processed to the original payment method.

• Refunds are generally processed within 5–7 business days after approval. The actual credit timeline may vary depending on your bank or payment provider.

Cash on Delivery (COD) Orders

For all Cash on Delivery (COD) orders:

• Refunds are not provided to a bank account.

• After the returned product successfully passes our quality inspection, the refund will be issued as Ananta360 Store Credit.

• Store Credit can be used for future purchases on www.ananta360.com and is non-transferable and non-refundable.

Quality Inspection

All returned products undergo a quality inspection upon receipt. If the product is found to be used, worn, washed, damaged, missing tags, or not in its original condition, Ananta360 reserves the right to reject the return or refund request.

Damaged, Defective or Wrong Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photographs and your order details. We will review the issue and provide an appropriate resolution.

Exchange Policy

Exchanges are subject to product availability. If the requested replacement is unavailable, we may issue a refund (for prepaid orders) or Store Credit (for COD orders) in accordance with this policy.

Return Shipping

If the return is due to a damaged, defective, or incorrect product, Ananta360 will bear the return shipping cost.

For returns requested for any other eligible reason, Ananta360 reserves the right to arrange the return pickup or request the customer to ship the product back, depending on service availability.

Cancellation

Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and must follow the return process after delivery.

Contact Us

Ananta360

Address:
Hanumangarh, Rajasthan – 335512, India

Email: info@ananta360.com

Phone: +91-7014452002

For any questions regarding returns, refunds, exchanges, or store credit, please contact our Customer Support team. We will be happy to assist you.